Privacy Notice
This notice explains how Masareefna handles information for the public website and service.
Information we collect
The demo and onboarding request form collects contact name, organization or property name, email, request type, optional phone or WhatsApp, optional portfolio size, a short needs description, locale, policy acknowledgements and technical anti-abuse records.
Why we use it
We use this information to respond to requests, arrange demos, plan assisted onboarding, prevent abuse, operate the service and maintain an audit trail.
Application information
During onboarding, authorized users may provide property, unit, resident, staff and financial-operation records through an agreed process. Do not transfer these records through the public form.
Access and protection
Public visitors cannot read inquiries. Inquiry review is limited to Masareefna solution administrators. Application data access is authenticated and scoped by assigned role and property context.
Your privacy requests
Contact us to request access, correction or deletion of your information. We may verify identity before acting on a request.
Changes and contact
We may update this notice as the service changes and will publish a new version date. Privacy requests may be sent to the public contact email below.